Once you send an enquiry, I’ll arrange a short call to understand your business and the support you need. After we’ve discussed your requirements, I’ll recommend the best way for us to work together. I then begin the agreed tasks, keeping everything organised and on track, with the option for ongoing monthly support if you need it.

I work with a wide range of businesses, from start-ups and small businesses to established organisations that need additional support. Whether you need help managing day-to-day admin, coordinating projects or improving processes, I can provide flexible support tailored to your needs.

No - there’s no long-term commitment. Retainer packages run month to month, so you’re never tied into a lengthy contract. Ad‑hoc hours are completely flexible with no commitment at all. Support is offered on the basis of trust and value each month, not lock‑ins.

Absolutely - your confidentiality is central to how I work. I’m happy to sign an NDA if required, and all client information is handled with care, discretion and professional standards at every stage.

Monthly retainers are invoiced at the start of each month to secure your support for that period. Project work is invoiced either upfront or in agreed instalments, depending on the scope. Bank transfer is preferred, and payment terms are 7 days unless we’ve agreed otherwise.